All prices on the site are listed at Retail. If you are a "Trade Account" to see your (net) price in a cart, you will need to register your company. Unless you are a distributor your net price will not appear until items are placed in your cart. Discounts are based on order volume. For a schedule of discounts and volume, please contact us at firstname.lastname@example.org.
We accept rush orders for an additional fee. We have 1, 2 & 3 week quick-ship options. Contact customer service for more information. Rush order service is not always available depending on the volume of orders we are experiencing.
Changes to Orders
Once an order has been entered, we cannot change any part of that order. We cannot add to or remove items from an order. We cannot guarantee, in most cases, to arrange for orders placed on different days to ship together.
Is there a minimum order? Not exactly, but discounts vary on the size of a given order. We have a minimum packing charge on any order that is under $500.00 net.
Shipping/ Claims/ Returns
Shipping: We have a standard, built-in charge of 20% that includes insurance to cover your shipment. We offer FLAT RATE SHIPPING OF $100 (includes freight insurance) on all orders over $3000 net.
Claims: If there is a problem with your order, please contact email@example.com within 5 days of receipt for quick resolution.
Returns: We do not accept returns without prior, written approval from an authorized representative at Soicher Marin.